Shipping Policy

 

Shipping Policy

Thank you for shopping with SkinAura!
We’re committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on delivery times, costs, and more.


📦 Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, followed by a shipping confirmation with tracking information once your order has been dispatched.


🚚 Shipping Rates & Delivery Times

We currently ship within the United Kingdom.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 2–4 business days FREE
Express Shipping 1–2 business days £3

Please note: Delivery times are estimates and may vary during busy periods or due to carrier delays.


🌍 International Shipping

We currently do not offer international shipping, but we’re working on it! Stay tuned or subscribe to our newsletter for updates.


📦 Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your delivery status at any time.


🛑 Delays or Issues

While we aim to deliver all orders on time, occasional delays may occur due to factors outside our control (e.g., weather, postal service disruptions).
If your order is delayed or missing, please contact us at edenlifeplus@yahoo.com, and we’ll be happy to help.


✨ Questions?

For any shipping-related questions, reach out to our customer service team at:
Email: edenlifeplus@yahoo.com
We’re here to assist you Monday to Friday, 9 AM – 5 PM (UK time).


Would you like to include shipping outside the UK in the future or details for handling pre-orders or subscription boxes? I can easily update this policy accordingly.